Privacy Policy - Eventricate

At Eventricate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, www.eventricate.com, or engage with our services. Eventricate is based in Atlanta, Georgia, and serves customers in Georgia, Tennessee, Florida, South Carolina, Alabama, and surrounding areas. If you have any questions, please contact us at [email protected].

1. Information We Collect

We may collect the following types of information:

Personal Information: Information you provide, such as your name, email address, phone number, mailing address, or payment details when you register for events, purchase services, or contact us.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via cookies or similar technologies.
Marketing Data: Information from your interactions with our marketing campaigns (e.g., Google Ads or YouTube ads) or email subscriptions.
Non-Personal Information: Aggregated or anonymized data that does not identify you, used for analytics and improving our services.

2. How We Collect Information

Directly from You: When you fill out forms, sign up for newsletters, purchase tickets, or contact us.
Automatically: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you visit our website.
Third Parties: From partners like Google Ads or social media platforms when you engage with our marketing campaigns.

3. How We Use Your Information

We use your information to:

Provide and improve our services, such as event planning, ticket sales, or customer support.
Process payments and fulfill orders.
Communicate with you about events, promotions, or updates (e.g., newsletters or event reminders).
Personalize your experience through targeted advertising (e.g., YouTube remarketing ads for users who searched specific keywords).
Analyze website usage to enhance functionality and user experience.
Comply with legal obligations, such as data protection laws in Georgia, Tennessee, Florida, South Carolina, and Alabama.

4. How We Share Your Information

We may share your information with:

Service Providers: Trusted third parties who assist with website operations, payment processing, or marketing (e.g., Google Ads, email platforms).
Legal Compliance: If required by law, such as to comply with the Tennessee Information Protection Act or other state regulations, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity. We do not sell your personal information to third parties for their own marketing purposes.

5. Your Rights Under State Privacy Laws

Residents of Georgia, Tennessee, Florida, South Carolina, and Alabama may have rights under state privacy laws, such as the Tennessee Information Protection Act (effective July 1, 2025), including:

Access: Request confirmation of whether we collect your personal data and obtain a copy of it.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Opt out of targeted advertising or data sales (where applicable, e.g., Tennessee, effective July 1, 2025).
To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by law (e.g., 45 days under Tennessee’s law).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track website usage, and deliver targeted ads (e.g., YouTube remarketing ads). You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if available). For more details, see our [Cookie Policy, if applicable, or link to third-party tool like Google Analytics].

7. Data Security

We implement reasonable security measures to protect your information, such as encryption for payment processing and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Ads landing pages, YouTube). We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements (e.g., new state privacy laws in Tennessee or other Southeast states). We will notify you of significant changes via email or a website notice. The “Last Updated” date indicates the latest revision.

11. Contact Us

For questions or to exercise your privacy rights, contact us at:

Eventricate
6621 Bay Circle, Suite 190
Peachtree Corners, GA 30071

Email: [email protected]
Phone: 404 530 9000